Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
  • Home
  • Web Experiences
  • Customization & Styling

Customize Hotspots & Tooltips (CSS)

With a little extra CSS, you can enhance your Tooltips and Hotspots on top of the customization in our basic style editor (located on your Themes page). 

Written by Sofia Domingues

Updated at May 14th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Installation & Developers
    Installing Appcues Web Installing Appcues Mobile API & Data Troubleshooting Extras
  • Installation & Developers
    Installing Appcues Web Installing Appcues Mobile API & Data Troubleshooting Extras
  • Web Experiences
    Building Web Experiences Targeting Studio Customization & Styling Use Cases Troubleshooting FAQ
  • Mobile Experiences
    Installation & Overview Building Mobile Experiences Mobile Analytics & Integrations Troubleshooting
  • Workflows
    Building & Configuration Use Cases Workflow Analytics and Integrations
  • Account Management
    Subscription Users & Data
  • Analytics
    Experience and Event Analytics Data
  • Best Practices
    Best Practices Use Cases Pro Tips Product-led Growth
  • Integrations
    Integration Documents Use Cases Extras
+ More
  • Home

  • Installation & Developers

    • Installation & Developers

      • Web Experiences

        • Mobile Experiences

          • Workflows

            • Account Management

              • Analytics

                • Best Practices

                  • Integrations

                    If you are looking for CSS for Modals & Slideouts, please go to Customizing Modals & Slideouts.

                     

                    Copy, paste, and edit the snippets below to take your Flows to another level, but do not use body or html tags in the HTML component while building your Flows as it may cause your Flow to break or not show when the Flow has been pushed live.

                    Note: Our markup is subject to change. While we test our own styling operators across browser versions, we are unable to guarantee that your custom CSS will operate as expected. 

                     

                    Step Level Use?

                    The below snippets are formatted for use in the CSS section of the Theme that you'll be applying to your Flow. However, if you'd like to use any of these snippets to style a particular step (such that other steps aren't affected), wrap any of the below snippets in  <style> </style> tags and place them in the HTML component of the step you'd like to modify. For example:

                    <style> /* Insert snippet below for step level use =) */  
                    </style>

                    Adding styling to a step using the HTML block:

                    Hotspot & Tooltip CSS Selectors 

                    Content Box

                    You can edit the content inside a Hotspot or Tooltip with this class:

                    .tooltip .panel-content

                    Adjusting Width

                    You can adjust the default width of Hotspots and Tooltips to make them larger or smaller using the following code. 

                    NOTE: If you make a Tooltip too wide it may look cut off in the Builder. This is due to the iframe size of the Builder. The Tooltip will NOT be cut off when viewing the live Flow.

                     
                    .tooltip, .tooltip .panel {
                        width:  400px;
                        min-width: 400px;
                        max-width: 400px;
                    }

                    Adding Borders

                     

                     .panel {
                        border:3px solid;
                        border-color: #0C5DE9 !important; /* Select the color of your choice */
                        padding: 10px;
                    }
                    
                    .panel.panel-default {
                        border-radius: 10px;
                    }
                    
                    .panel .panel-content {
                        padding: 0px;
                    }
                    
                    .tooltip .content .panel:after {
                        box-shadow: 0 0 0 3px #0C5DE9; /* should be same color as above */
                    }

                    Adjust Opacity

                    If you'd like to make your Tooltips and Hotspots transparent, you can adjust the opacity value (on a scale of 0 - 1 in increments of .1).

                    /* Change the opacity of the rectangular part of Tooltips/Hotspots */
                    .tooltip .content .panel {
                      opacity: .8;
                    }
                    
                    /* Change the opacity of the Tooltip/Hotspot pointer */
                    .tooltip .content.content-bottom .panel:before, .tooltip .content.content-bottom .panel:after {
                      opacity: .9;
                      box-shadow: none;
                    }

                    Adjust “Hide these tips” 

                    You can modify the font that allows users to dismiss a Tooltip by adding the below snippet to the Themes section in your dashboard. 

                     

                     .tooltip .panel .appcues-skip {
                        color: green;
                    }

                    Changing the language of "Hide these tips" at the Theme level

                    You can modify the text of 'Hide these tips' within each Tooltip/Hotspot simply by clicking on the text and editing. However, if you'd like to change this on the Theme level so it applies to all of your Tooltips, perhaps to change the language, use the following CSS. Place the text you'd like to see in the step next to 'content'.

                    .panel .panel-content-actions .appcues-skip {
                        font-size: 0;
                    }
                    .panel .panel-content-actions .appcues-skip:before {
                        content: "× Cacher l'aide"; /* Add text wrapped in quotation marks */
                        font-size: 11px;
                    }

                    ProTip: You will want to make sure you name the Theme accordingly. For instance: 'Appcues Onboarding Theme: Spanish'.

                     

                    Modify the Close 'x'  

                    You can modify the color of the Close 'x' to better contrast with your application. Feel free to modify the color below. Hex codes will work well too!

                    .exit-tooltip-container .exit-tooltip{
                        color: orange;
                        opacity: 1;
                    }

                    Accessibility Tip: You can check the contrast ratio of your button using the Chrome DevTools. To do this, open your Flow in the Appcues Builder, open the Chrome DevTools (Menu → More Tools → Developer Tools), Click the Inspect icon in the top-left corner of DevTools, and move your mouse pointer over the Close 'x'. Accessibility requirements suggest a contrast of at least 4.5.

                    Styling Tooltip Pointer/Arrow

                    /* Change the color of the pointer */
                    .tooltip .content .panel:before, .tooltip .content .panel:after {
                     z-index: -5;
                    background-color: #FC8C036;
                    }

                    /* Adjust size and position of the pointer */
                    .tooltip .content .panel:before, .tooltip .content .panel:after {
                     z-index: -5;
                    width: 22px;
                    height: 22px;
                    margin-top: -10px !important;
                    left: 32px !important;
                    }

                    Client-Side Custom CSS  

                    These are CSS suggestions for updating CSS in your application. All of these suggestions will need to be implemented by your developers and will need to be added to the style sheets in your application.

                     

                    Customizing the Hotspot beacon

                    While we'd love to make the Hotspot beacon available as a customizable setting in the Appcues UI, it's not currently available. However, if you're committed, you can modify the Hotspot beacon style, using CSS in your application's code. The following is an example of how you might do that.

                    /* Hide the original Appcues beacon */
                    appcues-layer svg.beacon {
                      display: none;
                    }
                    
                    /* Replace it with styles on the .beacon-container */
                    appcues-layer .beacon-container {
                      background: orangered; /* Or your background image here, such as "url(http://yourdomain.com/path/to/your/image.png);" */
                      border-radius: 24px;
                      display: block;
                      height: 24px;
                      width: 24px;
                      cursor: pointer;
                    }
                    
                    /* Define a hover style */
                    .beacon-container:hover {
                      background: dodgerblue;
                    }

                    Note: If you need some quick icons try using Font Awesome, Material Icons, or Linearicons.

                     

                    More CSS Magic 🪄

                    Remove Tooltip pointer/arrow

                    .tooltip .content .panel:before, .tooltip .content .panel:after {
                    	display: none;
                    }
                     
                     

                    Cover the background with an image

                    .tooltip .panel {
                      background-image: url("https://cdn.pixabay.com/photo/2020/04/18/01/04/cityscape-5057263_1280.png");
                      background-size: 100%;
                      background-position-y: 33%;
                      background-repeat: no-repeat;
                    }
                     
                     

                    Two-column Tooltip

                     The following code allows you to change the size of the left column of a Tooltip. 

                    .panel div.row > div:first-child {
                       width: 33%;
                       flex: none !important;
                    }
                     
                     

                     

                    Was this article helpful?

                    Yes
                    No
                    Give feedback about this article

                    Related Articles

                    • Upload Translations Manually
                    • Styling Flows and Themes
                    • Custom Fonts
                    • Personalize Mobile and Web Flows
                    • Styling Appcues with Custom CSS
                    DON'T TAKE OUR WORD FOR IT

                    Start building with Appcues for free

                    Try before you buy
                    No credit card required
                    Support included
                    Start building for freeBook a demo
                    or take an interactive tour
                    Appcues logo

                    Product

                    In-app messaging
                    Email
                    Push notifications
                    Workflows
                    Data
                    How it works
                    Pricing
                    What's new

                    Use cases

                    Onboarding
                    Free-trial conversion
                    Feature adoption
                    Feedback
                    Support

                    Integrations

                    Why connect
                    All integrations
                    All workflows

                    Company

                    About
                    Careers
                    HIRING
                    Why Appcues
                    Teams
                    Customers

                    Support

                    Request a demo
                    Start free trial
                    Developer Docs
                    Help Center
                    Customer Success
                    Contact

                    Resources

                    Product Adoption Academy
                    Courses
                    Workshops
                    Templates
                    Examples
                    Made with Appcues
                    The Appcues Blog
                    PLG Collective
                    Product-led Experience Report
                    The Product Experience Playbook
                    The Product-Led Growth Flywheel
                    © 2025 Appcues. All rights reserved.
                    SecurityTerms of ServiceWebsite Terms of UsePrivacy PolicyCookie Preferences
                    Expand