Kissmetrics Integration
Learn how to integrate Kissmetrics with Appcues to help you measure the impact of your Appcues content.
Written by Sofia Domingues
Updated at June 11th, 2025
Note: This document covers details of web integrations. For details on mobile integrations, see the Mobile Integrations doc.
How do I activate an integration?
This integration can be activated from your account integrations page.
Why integrate Kissmetrics with Appcues?
Integrating Kissmetrics with Appcues will help you measure the impact of your flows. Get insight into how churned users interact with flows and experiment with guiding users to their activation or "Aha" moments with flows. Create funnels in Kissmetrics to test and adjust your flows for the best impact.
What data is sent from Appcues to Kissmetrics?
The following events are sent from Appcues to Kissmetrics when the integration is enabled: flow events, form events, NPS events, checklist events, pin events, banner events, and custom events.
| flow_started | form_submitted | checklist_skipped |
| flow_completed | form_field_submitted | checklist_dismissed |
| flow_skipped | nps_feedback | checklist_item_started |
| flow_aborted | nps_score | checklist_item_completed |
| step_started | nps_clicked_update_nps_score | appcues_custom (CTT Events) |
| step_completed | nps_ask_me_later_selected_at | v2:experience_started |
| step_skipped | nps_survey_started | v2:step_seen |
| step_interacted | checklist_shown | v2:icon_seen |
| step_aborted | checklist_completed | v2:step_interaction |
| Builder track event | v2:experience_dismissed |