Flows are a series of steps designed to guide your users through an experience. Appcues helps you build, publish, analyze, and iterate Flows.

Here's what a Flow looks like:

Flows are built using a Google Chrome Extension called Appcues Builder: What is the Appcues Builder?

Flows are made up of steps, and each step is one of our four pattern types: Modals, Slideouts, Hotspots, and Tooltips.

Inside the step are components, like text, images/GIFs, buttons, videos, emojis, forms and surveys, or HTML.

Flows are broken down into multiple layers with a hierarchy of:

Flow --> Step Groups --> Step Children

For more about groups, check out our documentation: Groups and Step-Groups

Flows can span multiple pages across your site, which means, for instance, that you can lead users from the dashboard to a settings page. For more about flows that span pages, check out our documentation: Build a Flow Across Pages

For a step by step guide on how to build a flow, our documentation is a good resource: Build a Flow Step by Step